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Marcus Schmidt

Hebbelplatz 11

01157 Dresden

Germany

Phone: Contact me for the phone number

Mail: stadtknd@gmail.com

Terms of Service

1. Scope


The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.


2. Contractual partner, conclusion of contract, correction options


The purchase contract is concluded with Marcus Schmidt Stadtknd. Art
By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct the entries at any time before submitting your binding order. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. A confirmation email is sent immediately after the order has been sent.

3. Contract language, text storage


The language (s) available for the conclusion of the contract: German, English
For security reasons, the text of the contract is no longer accessible via the Internet. We save the text of the contract and send you the order data and our terms and conditions in text form.


4. Terms of delivery


Depending on the product, shipping costs are added to the specified product prices. You can find out more about the amount of shipping costs in the respective offer. We only deliver by post. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.

5. Payment


The following payment methods are generally available in our shop: PayPal

During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal after the goods have been dispatched. You'll get more information during the ordering process.

Payment processing through PayPal Services
In cooperation with the payment service PayPal, we offer you various payment methods as PayPal services. You do not need to be registered with PayPal to be able to pay the invoice amount. Depending on the selected payment method, you can be redirected to the PayPal website and the selected payment service after placing the order:
Credit card: The payment transaction will be carried out by your credit card company at the request of PayPal and your card will be charged immediately after confirmation of the payment order and after your legitimation as the legal cardholder.
Giropay: You can enter your payment details on the PayPal website and confirm that PayPal will use your details. You will then be redirected to the Giropay GmbH website. In order to be able to pay the invoice amount via Giropay, you must have a bank account that has been activated for online banking, identify yourself accordingly and confirm the payment order. The payment transaction will be carried out immediately afterwards and your account will be debited.
Direct debit: You can enter your payment details on the PayPal website, confirm the use of your data by PayPal and confirm the payment order to PayPal. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed by PayPal of the date of the account debit (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited.
Sofort by Klarna: You can enter your payment details on the PayPal website and confirm that PayPal will use your details. You will then be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that has been activated for online banking, identify yourself accordingly and confirm the payment order. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
You'll get more information during the ordering process.

6. Retention of title


The order of goods remains the property of Stadtknd until full payment has been made.

7. Transport damage


If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.


8. Warranties and Guarantees


Unless expressly agreed otherwise below, the statutory right to liability for defects applies. The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods. The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health

• in the event of willful or grossly negligent breach of duty as well as malice

• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner can regularly rely (cardinal obligations)

• as part of a guarantee promise, if agreed, or

• as far as the scope of the product liability law is opened. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.


9. Liability


We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health

• in the event of willful or grossly negligent breach of duty

• in the case of guarantee promises, if agreed, or

• as far as the scope of the product liability law is opened. In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected. Otherwise claims for damages are excluded.


10. Right of withdrawal


Product line: Neonart & Printworks & Custom Made
The right of revocation and return for distance selling contracts according to 312 g paragraph 1 BGB is excluded according to § 312 g paragraph 2 no. 1 BGB if the goods are manufactured according to the specifications of the customer and are tailored to his personal needs. For this reason, all photo products manufactured by Stadtknd.Art, including the products from Stadtknd.Art. Neonart, Printworks and custom-made product series excluded from the right of return.

Product line: Fashion & Accessories
The right of revocation and return for distance selling contracts according to 312 g paragraph 1 BGB is excluded according to § 312 g paragraph 2 no. 1 BGB if the goods are manufactured according to the specifications of the customer and are tailored to his personal needs. We manufacture each product individually for you. For this reason, all fashion and accessory items manufactured by Stadtknd.Art cannot be returned.

However, we offer you an exchange within 14 days of receipt.

  • Exchange for a new, equivalent product.

  • Exchange for a voucher for your next purchase.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Product line: Originals
Consumers have a fourteen-day right of withdrawal for works of art by Stadtknd Original Produkte (excluding all custom-made products). They have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must inform us (Marcus Schmidt, Stadtknd.Art, Hebbelplatz 11, 01157 Dresden, DE, mail: stadtknd@gmail.com) by means of a clear declaration (e.g. a letter sent by post, fax or email ) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.


To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.


You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods in the amount of up to EUR 250. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

11. Dispute Resolution


The European Commission provides a platform for online dispute resolution, which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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